This is the second SWAT character to speak to Jake. After Jake enters the mall, he will see a SWAT unit breaking through the window. He will tell Jake that there might be hostages in the mall and that they have to find and rescue them. He later informs Jake that they can evacuate the Citizens through the windows.
- "Hey, glad to see you...We have reports that there might be some civilians in this mall...Our orders are to take them to safety and to assist you, so you lead the way..."
- "We could evac the civilians through the windows..."
- "Alright, we have searched the entire mall. There are no remaining hostages..."